I promised an update to what happens after a giveaway, and
the answer is that we learnt from the experience with one book and are now on
our second giveaway. It has gone viral on Amazon in the UK. By this I mean
there are now downloads every second even if we do nothing to promote it. The
book is
Joe Stein’s crime novel Another Man’s World.
I should make it clear, in answer to some queries, that I don't count this as 'viral' because we have given away a lot of books. It has gone viral in that we don't need to do anything and the downloads are continuous. As professional publishers we can't nag individuals to take a free book to support us - people who may then let the freebie languish on their ereader or computer. We need a meaningful giveaway where we promote as we would any other book launch and people decide for themselves whether or not they want the book.
Even if you aren't thinking of a giveaway, many of these tips can be used to get a 'paid for' book high in the Amazon rankings, and getting high in the rankings is the key to going viral as potential readers and buyers find your book easily when browsing their favourite genres. I'll cover the subject of 'paid for' books' in another post and you need a much lower number of daily downloads to succeed (which is still hard to sustain).
To help authors and publishers do the same thing I’m going
to explain the methods used. But first I’m going to answer a question I’ve been
asked by other publishers during the giveaways. They want to know if giveaways
devalue books if people start to expect books to be free.
The answer we have found is that the opposite is true.
During and after the giveaways we sell more ebooks and more print books. This
lasted through December after I acted as a guinea pig and we experimented with
a giveaway of
my novel.
December is a slow month for small publishers as buyers tend
to get the books major publishers are putting huge promotional budgets into for the Christmas market,
and bookshops actually return a lot of books to publishers to clear the shelves
for these bestselling books. They won't accept any new books until January.
Instead we had one of our best months so far for both print
books and ebooks and I’m sure the giveaway helped with this. So my conclusion
is that a giveaway doesn’t devalue print books and actually leads to more
sales.
The book given away also helps get the author’s name very widely
known and can reach an international market if the promotion is done well, and this leads to more of their other books
being sold. After the giveaway the book that was given away also continues to
sell, as reviews start to make their way onto the internet later.
We have also decided that it works to keep ebook prices
lower, as this not only leads to more ebook sales, but also leads to more print
book sales.The royalty on an ebook at a low price is quite close to the royalty
of a paperback (where the royalty is 10% of cover price due to our higher
production costs) so this works out well for authors. Even at our lower price of about £1.50 the author gets a royalty of about 50p as Amazon and other costs take a third, and the rest is divided 50/50 between the author and publisher under the terms of our contract.
So, what are the techniques for getting an ebook to go viral
on Amazon? First of all it has to be an excellent book as people won’t support
a giveaway otherwise. I believe people know they can trust
Ward Wood to be
publishing good books, and they also trust Joe Stein as his crime books have
good endorsements from reviewers including
Crimespree Magazine. The
paperback of this book sold well and has a high ranking.
So the first tip is
not to give away poor quality books in order to promote your other books. This
book is excellent and people downloading it are now also buying the
next in the series. They are also buying more
ebooks from across our list as they like this
one. Don’t give away anything less than your best writing. It’s your showcase
to the world. This book has been out in paperback, and it’s worth doing a
giveaway once a book has had time to prove itself.
We learnt from the first giveaway that it’s vital to set a
low price for the ebook, so that after the giveaway it will revert to this
price and this will help keep it high in the paid Kindle rankings, as people
who have just missed the giveaway will still be tempted if the price isn’t too
high. The Amazon servers update slowly, so a book manages to stay high in the
free Kindle rankings for about a day even if it has a price.
We also learnt the importance of being in the right
categories. Amazon allows two categories for a Kindle book so we put Joe’s in
Crime and Thrillers. In fact we have now learnt that you can put a book in a subcategory
and it’s also in all the higher categories, so you can put a thriller in a subcategory
of crime and it will also be in all the categories above that. Which means we
could also put the book in a completely different category - Action and Adventure for example - but I have a
feeling that might devalue how good the author is.
There are thrillers in Action and Adventure and it's easier to get a ranking in the Adventure subcategories, so if you have this kind of book you might want to consider it as a step into the rankings. The same is true of other genres and categories - research into books like yours can show how the successful authors and publishers are getting high rankings. Which categories are they in?
You can change the categories during a giveaway and it’s
worth doing this if you need to as you really must get into the top 20 ranking for a category.
My novel got high in Literary Fiction, while Joe’s has got high in Thrillers.
Some categories are easier to get high in, and it’s worth choosing an easy-to-get-into category to help
increase the downloads by making the book highly visible to people searching
for books in their favourite genre.
Thrillers is a difficult category to succeed in – it took
400 downloads a day in the UK alone to get Joe into the top 10. But you can aim
for a subcategory of Thrillers and move up. For example, under Crime and
Thrillers you could click on Thrillers, then another subcategory, and you
would get a ranking more easily while still being in the harder categories of
Crime and Thrillers. 50 downloads a day could get you a top 10 ranking in the
lower subcategories. (20 downloads a day can maintain a ranking once the book reverts to 'paid' status).
Sorry if this sounds complicated but it makes sense when you are setting up your Kindle book. When choosing a category you are given a list of possibilities and when you choose fiction, nonfiction etc you are given all the subcategories. Click on them to find the subcategories of subcategories. When potential buyers look for books on Amazon they do the same thing, searching for fiction/nonfiction and then being offered subcategories. Amazon actually has one of the best methods of helping buyers search for books in their favourite genres.
The next step we took was to have a Facebook event for the
launch of the giveaway (and we will also have a Facebook event for the final day), with links to the book on Amazon sites and a reminder that people
don’t need a Kindle. They can download the free
Kindle reading app from Amazon.
It’s also important to let people know they have to use the Amazon site for
their own country, or many get confused that they can’t see the offer if they
click on a link to the wrong site. You do need to build a large Facebook group
for an event to help get a giveaway started, and you do need to be patient as many people do want their hands to be held. The clearer your messages the better the pick-up rate of the giveaway will be and the fewer requests for help you will get.
We then sent a message to all 461 members of the
Written Word social network, which is part of a voluntary project for writers I've been running for 6 years. I'm also involved in writing groups in the virtual world of
Second Life and can send notices to more than 2,000 writers and booklovers there. People on Second Life are very supportive and the two bloggers who helped by writing about the giveaway are both people I have met through this virtual world.
The other steps are mainly the same ones described in my
previous blog posts. One addition is that I have realised how useful
Goodreads
is. I am in a number of groups on Goodreads and each group has one forum to
allow author/publisher promotions, so I put news of the giveaway in those. It
definitely made a difference on the second day, when downloads were starting to
slow down. At that point Joe was nearly in the
top 100 ranking for all books on
Kindle but not quite.
You can also Google websites that let you list free Kindle books and you can find quite a few of the good ones listed
here. Other sites not on this list are
bargainebooks,
Ereader News Today,
Free Kindle Books and Tips and
The Cheap.
I should also have stated the obvious in my previous posts, which is that you can list your giveaway in a daily thread on the
Kindle forums for your country's Amazon website. They like people to put all the giveaways in the same thread for each day, and this does also help keep the thread being bumped into first place in the forum as new posts are added.
By putting the notices on Goodreads and also getting some
support from two bloggers,
Colin Bell and
Selby Evans, we managed to get Joe
into the top 100 ranking for all Kindle books on Amazon UK. Once the book was
in this top 100 the downloads started to roll in every second, at which point I
think we can say it has gone viral.
Another addition to the techniques used in our last giveaway
is that the book was listed on the
Hot UK Deals site. We didn’t list this ourselves:
somebody found the deal and listed it here and I was told about it. It’s
important not to use this site to self-promote in any way as that isn't permitted, and the site lets members
list good deals they find and others can rate the deal as hot or cold. The site
is full of wonderful freebies and discounts so it’s very popular, and Joe’s
book took off as a ‘hot’ deal due to member voting. I’m sure this has helped as
his offer has stayed on the ‘Hot’ page. It has had thousands of views. Although we didn't list it, I did link to the offer in every way I could (Twitter, Facebook, Linkedin etc).
When you post news of your own books on Goodreads and other forums, it's worth keeping an eye on how many views your posts get. Some groups on Goodreads are larger and more active than others. The main response we get is from a different and extremely popular website -
Kindle Boards - but if you use them, do be sure only to use their
Book Bazaar forum, as self-promotion isn't allowed anywhere else. The
Mobile Reads forum is also good, but again it's vital only to post where author self-promotions are allowed as the admins of these sites are very quick to remove people otherwise.
You do need to be prepared to put time and effort into the initial promotion so that a book can go viral, and I find it's best to have a 5-day giveaway, the maximum Amazon allows in a season. This gives enough time to move up in the rankings, and as some books are on shorter giveaways they will vanish from above you. Of course you do need to keep a high number of downloads per day to maintain your position. Groups on
Linkedin provide an extra place where you can be taking part in discussions about ebooks and talking about your giveaway or promotion.
The more of these approaches you can use in the first day, the more chance you have of getting a high ranking and going viral so the book starts to do the work itself. It's a lot to do on your own, so careful planning and others allocated to do various tasks would help. But for most of us it really is a go-it-alone process, or an author and publisher process.
Joe isn’t a self-promotional author, but he is an excellent
crime author, and his book going viral does show that it can be done even by an
author who shies away from the limelight. Joe did send the news to his email
list, and it’s important for authors and publishers to build an email circular.
We also sent the news to our Ward Wood email following.
Your email list is incredibly important, especially if you are an author, as you can encourage friends and family to support you. Just sharing the giveaway on their Facebook wall, tweeting about it, or mentioning it on a blog, will make an important contribution. Joe is an ex-boxer, like his main character Garron, and still trains teenagers who got excited about joining in with their Facebook walls once the book went viral. In fact seeing the book getting higher did get people excited about helping, and sometimes being given a book encourages people to enjoy the fun of this challenge and the thrill as a book moves up in the top 100.
One final tip I would give is that authors do need to ask
people to help out with a blog or a share on Facebook and Twitter and so on, and I do the same on their behalf. We do have
to be careful not to nag and spam people so I don’t push anybody. But it seems
support isn’t given unless you ask. People need to be invited to take books, or
to buy books, or to help with a blog. Even if you ask, you’re unlikely to get
more than a few shares and retweets, and just a couple of blogs. But they can
make that difference and push you up into a ranking that helps you go viral.